This activity describes how the utility is supporting national electricity plans to achieve universal electricity coverage, which includes access to remote locations usually in rural areas, as well as those in urban areas with limited access to electricity. It also includes analysis of affordability of the electricity service to less vulnerable parts of society.
Access to electricity services is fundamental to household health and quality of life, as well as to economic and social development. It should be noted that the utility is responsible for a wide variety of obligations which range from universal coverage within an administrative area to excluding from service delivery certain zones within that geographical area (for example neighborhoods that do not comply with minimum urban development standards). This circumstance is considered by explicitly defining physical coverage measures in relation to the geographical service coverage area defined in the utility’s mandate.
In the field of energy, it is common for governments or companies, when planning the population's access to different energy services, to seek to increase or improve household access to electricity, or the use of clean technologies and fuels to cooking food. However, to achieve the objectives of access policies and programs, in addition to considering the infrastructure coverage rates, it is essential to analyze other aspects that reveal the population's impediments so that they can benefit from the services provided by the use of energy. These aspects are the affordability of electricity consumption, and the ability of the population to access and pay for home technologies and equipment that allow the use and benefit of energy.
Affordability is a key concept in this analysis, and it cuts across both access to energy infrastructure and access to energy services. It refers to the capacity of groups of consumers to pay a minimum level of a certain service. One way to measure affordability is through the proportion of the household's monthly income that it allocates to pay for basic public services. In other words, if this proportion is high, a service is less affordable and vice versa.
In this discussion, regarding access to electric power, it is important to consider both the ability to pay for electric power failure and the ability to acquire and pay for these technologies and electrical appliances.
This activity of access to service in the utilities is currently under development and will be incorporated soon.