Electrokit | IADB

Operations, Commercial and Financial Organization

Organization

Establish unit dedicated to losses within the utility. Most programs are accompanied by an activity to strengthen the organizational capacity of the utility, helping to structure a unit responsible for losses and providing the necessary skills and competences. The composition of the unit should be multidisciplinary, and it should have autonomy given by senior management with proper governance arrangements. The unit will provide periodic monitoring and reporting of the energy loss program against key metrics. In some countries, best practices have also identified the benefit of having dedicated teams for losses in the regulator and ministries.

Infrastructure plan

Establish a dedicated infrastructure investment plan in the distribution network and secure resources to reduce vulnerability and adulteration of equipment and connections. Provide modern meter facilities with monitoring facilities and an engineering sector in charge of technically analyzing the technical losses of the system and seeking new technical solutions

Read More

Commercial systems

Strengthen access to and functionality of the commercial systems. Experience has shown the importance of making regular checks of personnel that have access to the company’s business and billing systems, as well as performing analysis of the data stored in the Customer Management System (CMS). Access to the billing systems and database of customers should be limited as much as possible within the utility, which should carryout regular audits and verification of who has access to what part of the billing system.

Read More

Investment technologies

Prioritize investments in technology and smart metering technologies. Investments made to deploy technology tools such as Automated Metering Infrastructure (AMI) or Automated Metering Reading (AMR), supervisory control and data acquisition (SCADA), modern business systems, database management, user access authorization, and exception analysis should be prioritized.

Read More

Baseline and master plan

Establish a baseline and quantification of the losses as part of a diagnostic to be followed by specific study. Utilities need to develop a baseline distinguishing and calculating technical and non-technical losses and their evolution over time with a definition of “as is” – the present situation and starting point. The quantification would be expressed in technical and monetary terms.

Read More